Easy to use, great dialer integration with HubSpot
December 16, 2020
Easy to use, great dialer integration with HubSpot
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudTalk
We use CloudTalk to facilitate our business phone system. We chose CloudTalk specifically for the HubSpot integration and ease of use. I've used many phone systems with different CRM's and I've really enjoyed how much easier this one is to implement than some of the other ones out there. Everything is really in the app, they don't require you to register numbers with Twilio, it's just a one-click integration.
- Implementation was easy.
- Customer support is great, they're very easy to reach and helpful.
- Interface is clean.
- I don't believe there is a way to do simultaneous outbound dialing for a sales team.
- Ability to record conversations and use this as a tool to improve customer experience.
TurboDial (though robust) was harder to implement and required more technical knowledge than CloudTalk. I would say CloudTalk is a user-friendly business dialer that almost anyone (from any background) could setup and implement with their business.
Do you think CloudTalk delivers good value for the price?
Yes
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
Yes
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes