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Great product with issues
Updated March 03, 2023

Great product with issues

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Construction Platform

Modules Used

  • Accounting & Financial Controls
  • Enterprise Content Management
  • FIELD: Mobile Applications
  • FIELD: Project Management & Collaboration
  • Project Controls

Overall Satisfaction with CMiC Construction Platform

We use CMiC to manage the construction documents for all of our projects. This includes financial modules for billing clients and paying sub-trades. We manage the additional cost impact through the enterprise module, which affects the financial module keeping all costs in line. We use the platform across the whole organization, connecting our Projects Department and our Financial Department. This helps us ensure costs are updated in real-time and prevents confusion between the two departments. We also use the system with our field operations—documents are added as they are received and our Field Team is able to stay up to date with real-time information.
  • Cost management.
  • Meeting minutes.
  • Invoicing.
  • Contract management.
  • Change records management.
  • Document management.
  • Increased cost management.
  • Better document tracking.
  • Good record keeping.
Naturally, we have not used other platforms to their fullest. As such, we have limited comparison. Procore has a ratheR robust collaborative experience and document management. However, it lacks financial integration like CMiC. We choose CMiC as it seems like a complete package and addresses our needs. Other platforms have good document tracking, communications, etc. but they lack in the integration of finances.

Do you think CMiC Construction Platform delivers good value for the price?

Not sure

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

No

Did implementation of CMiC Construction Platform go as expected?

No

Would you buy CMiC Construction Platform again?

Yes

CMiC is well suited for companies that have can integrate multiple departments with it. For example, we do not have to share cost status with our financial department—they have real-time access to it. This ensures that departments are retrieving real-time information and prevents a lag or misinformation between departments. CMiC would not be suitable for an organization that does not heavily depend on project management, with cost and document management being crucial parts of the business. For a financial-only company, CMiC has a very simple system and is not the best when creating reports for finances.

CMiC Construction Platform Feature Ratings

5.1
Plan distribution & viewing
4
Plan markups & sharing
4
Document sharing
7
Issue tracking & punchlists
4
Photo documentation
3
Jobsite reports
2
RFI tools
5
Collaboration & approvals
7
As-built drawings
3
Mobile app
5
Submittal design and management
7
Checklists
4
Meeting Minutes
8
Specifications
6
Change orders
7
4.2
Takeoff tools
3
Job costing
6
Cost databases
5
Cost calculator
4
Bid creation
3
2.5
Employee demographic data
1
Employment history
1
Job profiles and administration
3
Organizational charting
5
6.3
Pay calculation
6
Off-cycle/On-Demand payment
7
Direct deposit files
6
Asset Management ()
Not Rated
4.8
Dashboards
3
Standard reports
4
Custom reports
8
Data exportability
4

Using CMiC Construction Platform

150 - We use CMiC for project management, time management, and accounts management. Our projects team uses the system to track paperwork, pricing, purchase orders, drawings and etc on a daily basis. Our site personnel use the system to log hours and retrieve documents. Our accounting uses the system for invoicing clients and trcking sub trade invoices as well as preparing payments for the vendors.
150 - Skills required are training only. Person needs to know where to go for what and needs to know the process the company has set. The system itself is not complicated and buttons/sections are easy to find.
  • Project management
  • Time management
  • Accounts management
  • Preventing costs to be missed
  • Keeping document management and issuance on time
  • Record keeping
  • Document management
  • Mark ups tracking
  • Automated issuance of invoices and receipt of invoices
CMiC is a complete package.

Evaluating CMiC Construction Platform and Competitors

  • Product Features
  • Product Usability
Vendor invoice management was an important feature for us.
Same

CMiC Construction Platform Implementation

None
  • Implemented in-house
Change management was a big part of the implementation and was well-handled - Required extensive training
  • Transferring existing projects

CMiC Construction Platform Support

ProsCons
None
None
We did. Because we needed responses.
Yes - Not timely fashion.
None.
CMiC has major issues with their coding test runs before they go live. As such, the Support Team only knows about the issue when reported, but does not know how to fix it. It is a repeated issue, especially on small updates. Something working well will suddenly stop working and the support will have no idea. They can provide some solutions but more often than not, they need the coding team to comment.

Using CMiC Construction Platform

ProsCons
None
None
  • Document management
  • Invoice management
  • Vendor management
Yes, but I don't use it
Still ways to go.