10/10 platform and customer service
Updated November 23, 2021

10/10 platform and customer service

Cydney McCollum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CodeTwo Email Signatures for Office 365

Currently, we are using CodeTwo Email Signatures for our company-wide signature. It is easily accessible and allows each department to display themselves individually. I highly recommend this for all marketing managers because it takes seconds to update and there's no hassle with having to make sure everyone has a cohesive signature.
  • Easily accessible
  • Updates automatically
  • Looks professional
  • NA

Do you think CodeTwo Email Signatures 365 delivers good value for the price?

Yes

Are you happy with CodeTwo Email Signatures 365's feature set?

Yes

Did CodeTwo Email Signatures 365 live up to sales and marketing promises?

Yes

Did implementation of CodeTwo Email Signatures 365 go as expected?

Yes

Would you buy CodeTwo Email Signatures 365 again?

Yes

It is well suited for clients who are wanting to book appointments without having to jump through hoops, it drives people to see what's new in our company and allows everyone to stay updated and connected.

CodeTwo Email Signatures for Office 365 Support

The team responds within the same day, they have 0 hesitations to help and assess the problem with you and they are more than willing to fix the problem themselves if it does not work.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes, same-day fixes were handled.
CodeTwo has helped me twice now. My original support provider and I established a meeting time the day I reached out and when it came time to meet- the support provider and I both had the flu. Before I could cancel that day, the original provider transferred me to a new support provider with no questions or hesitation to resolve my issue. Both providers share the same characteristics of being extremely helpful. 10/10 customer support