Item: CodeTwo Email Signatures 365
Rating: 8
Author: Kelly Olver

Use Cases and Deployment Scope

CodeTwo has been easy to use the app in order to meet our company requirements for being able to centrally manage staff e-mail signatures across different geographic regions, allowing us to meet varying requirements both for compliance, design, and the 'comfort factor of being able to preview as well as see signatures in sent items that the current solution within O365 Exchange doesn't provide. It is basic enough for the less experienced or those without a dedicated IT person, but advanced enough for the more tech-savvy. The support for queries and assistance when navigating the app and/or signature design has been prompt and professional and there is a great number of online resources to self-guide/troubleshoot as well. So far, it's been a positive experience, and would definitely recommend this for those looking for in-house email signature management solutions that can be integrated with O365 Exchange. I look forward to learning and leveraging more of what the App capabilities provide as we get more accustomed to the features and roll this out.

Pros and Cons

Preview option for Outlook users
Sent item view of signatures
Multiple design options and rules to meet multiple scenarios

More online guides for how to create signatures for the less tech savvy
Greater information and support for MacMail users / FAQs

Return on Investment

Quick and efficient
Easy to use
Cost effective

Alternatives Considered

N/A - have not tried others, except the already available options provided by Office 365

Key Insights

Do you think CodeTwo Email Signatures 365 delivers good value for the price?

Yes

Are you happy with CodeTwo Email Signatures 365's feature set?

Yes

Did CodeTwo Email Signatures 365 live up to sales and marketing promises?

Yes

Did implementation of CodeTwo Email Signatures 365 go as expected?

Yes

Would you buy CodeTwo Email Signatures 365 again?

Yes

Other Software Used

Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)

Likelihood to Recommend

Well suited for easy IT solutions to manage office email signatures where perhaps administrators or Exchange managers are not adept in this manner. Support for Mac for Outlook users, but MacMail does have some limitations (such as no preview option).

Support Rating

I've had positive experiences on all occasions when reaching out directly to CodeTwo for support and appreciated the human contact for this purpose with reasonable response and turnaround times as well as guidance.

CodeTwo Email Signatures 365 Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem Support cares about my success Quick Initial Response	None

Quick, Easy, Efficient & Effective

Overall Satisfaction with CodeTwo Email Signatures for Office 365