Overall Satisfaction with Comcast Business VOIP (VoiceEdge)
We use Comcast Business VOIP (VoiceEdge) service for general business phones and for the calling groups for the support team that provides phone support for our products. The total user base of 16 users.
- The individuals who provide support are really great people who want to help
- Phone quality
- Call quality
- The phone system (sad)
- Phone service web portal (low functionality)
- Get a ticketing system (non-existent)
- Response time to resolve issues (10 - 14 days)
- Phone service
- In my experience, you have to pay to get out of contract.
- In my opinion, it's a total waste of time and money.
Do you think Comcast Business VOIP (VoiceEdge) delivers good value for the price?
No
Are you happy with Comcast Business VOIP (VoiceEdge)'s feature set?
No
Did Comcast Business VOIP (VoiceEdge) live up to sales and marketing promises?
No
Did implementation of Comcast Business VOIP (VoiceEdge) go as expected?
No
Would you buy Comcast Business VOIP (VoiceEdge) again?
No