Concur - It's a time and money saver for companies!
Updated March 18, 2015
Concur - It's a time and money saver for companies!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Concurforce
Modules Used
- all of it; reports, approvals, data entry, cc link
Overall Satisfaction with Concur
This implementation was very useful for the company since before everything was very manual in regards to submitting expenses. It eliminates a lot of paperwork and time.
- Capacity to link expenses with company credit cards
- Eliminates about 90% of paperwork
- Reduces time for submission
- Faxing documents back then, but now with smart phones it is much easier.
- Better customer service to our employees
- Better way to assign expenses in our accountancy
Using Concur
100 - sales representatives
3 - accounting knowledge
- Submit expenses
- Keep track of budget
- Reduce time frame for reimbursement
- Eliminate paperwork
- Eliminate calls from users
- Save time
Evaluating Concur and Competitors
- Price
- Product Usability
We weren't sure if the system would be useful since users were using a manual system for years; it's always hard to convince people on new projects.
Nothing would be changed.
Concur Implementation
Change management was a big part of the implementation and was well-handled
Concur Training
- Self-taught
Yes, its pretty easy going, so its a very common sense program. =)
Concur Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I remember a time when I couldn't figure out how to link credit cards with the system, for some reason it kept failing and after contacting them I noted that I was just missing a simple step. =P
Using Concur
| Pros | Cons |
|---|---|
Like to use Relatively simple Well integrated Consistent Quick to learn Feel confident using Familiar | Difficult to use |
- Faxing receipts