Love this company! Created by Canadians and always treated like family when you call!
May 27, 2020

Love this company! Created by Canadians and always treated like family when you call!

Gail Loubert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Condo Control Central

I work for a property management company and our organization uses this software in many of their buildings. As for a dept, I use it in my building. We use it for security and for all the information regarding our residents and amenities. It is great for running reports for anything we might need.
  • Residents' phone numbers and other information.
  • Security can do incident reports and pass on notes.
  • Parking and locker information.
  • Booking amenities: guest suite, party rooms and elevators.
  • The home screen is not very modern. There are graphs and silly things on there.
  • Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
  • Everything else is great.
  • It helps organize our parcels by the signature pad and emails when a parcel comes.
  • The price is very reasonable compared to other software in the industry.
  • The time it saves on tasks is worth more than a monetary value.
BuildingLink and Frontdesk.
Email service link doesn't seem to be very efficient. But calling in is excellent. Great service, very professional!

Do you think Condo Control delivers good value for the price?

Yes

Are you happy with Condo Control's feature set?

Yes

Did Condo Control live up to sales and marketing promises?

Yes

Did implementation of Condo Control go as expected?

Yes

Would you buy Condo Control again?

Yes

If the elevator is not working, all managers get a notification so we can call a tech even if we are not on site. It records licence plate info and if someone is parking in the wrong spot, we can easily find who owns that car. Also, it has the ability to upload pictures of events and even residents.