Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use ConnectWise Control primarily for remote access and monitoring of our client's networks. It allows us to easily support over 150 seats and growing. We use it on a daily basis and frankly couldn't live without it.
- Very easy to deploy and update.
- Cloud-based means easy access and management from around the world.
- Large range of extensions allows you to customize your functionality.
- Speed issues in certain circumstances.
- Mobile client needs to support email address login.
- Easily access multiple machines simultaneously.
- Ability to quickly check system status and even run commands without opening a session.
- Very reasonable price point.
We replaced LogMeIn Central with ConnectWise Control when the LogMeIn price became untenable. We found that ConnectWise Control did everything we needed and more at a very reasonable price point.