Conversica robot helps us re-engage prospects!
August 12, 2019

Conversica robot helps us re-engage prospects!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Sales AI Assistant

Overall Satisfaction with Conversica

We use the Conversica to help sort through old leads and identify hot and interested individuals for our sales development reps to follow up with and gather more details.

Pros

  • AI with prospect responses is very accurate.
  • Easy to setup/integrate with Salesforce.

Cons

  • Opportunity ROI reporting is not within native Salesforce reports.
  • Maximize SDR focus on interested leads.
Support was always responsive. Great online knowledge base with help documentation as well!
Our implementation team was awesome! Super involved and helped with everything from technical Salesforce integration setup to best practices for specific use cases and everything in between!
Great to run through existing leads in your system and reengage.

Comments

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