Intuitive platform with great SFA capabilities
December 28, 2021
Intuitive platform with great SFA capabilities
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Creatio
With Creatio, we manage our sales and marketing processes within our organization. The system
stores all customer information, communication history, and helps to manage orders. In addition, we run personalized marketing
campaigns that boost customer engagement and increase sales. The system also
helps us track sales reps’
KPIs, define areas for improvement, and work on employee development plans based on the results achieved.
stores all customer information, communication history, and helps to manage orders. In addition, we run personalized marketing
campaigns that boost customer engagement and increase sales. The system also
helps us track sales reps’
KPIs, define areas for improvement, and work on employee development plans based on the results achieved.
Pros
- Creatio is a very intuitive and flexible solution ensuring instant access to customer information.
- Thanks to analytics and reporting, it’s easier to monitor sales reps’ activities and define areas for improvements.
Cons
- In new releases, we expect integration with messengers to allow us to communicate with customers directly from the system
- Creatio ensured operational transparency and helped increase our sales team's efficiency.
Do you think Creatio delivers good value for the price?
Yes
Are you happy with Creatio's feature set?
Yes
Did Creatio live up to sales and marketing promises?
Yes
Did implementation of Creatio go as expected?
I wasn't involved with the implementation phase
Would you buy Creatio again?
Yes
Comments
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