Well-rounded registration management system
March 26, 2024

Well-rounded registration management system

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use Cvent Event Management primarily for event registration, reporting and event website.
Cvent Event Management has obviously been built with complex events in mind. Our registration process for many events focus on lots of different registration types, optional and included sessions, travel and accommodation management, automated emails and invitation only events.
It is fit for the purpose we use it and I would recommend it to other organisations that are in need of a robust registration system.
The reporting aspect is fully developed and there are a variety of reports templates that can be used as a starting point. You can report on almost anything captured within the system.
  • Reporting
  • Registration
  • Invitation only events
  • On Arrival
  • Search functionality within the support section, it isn't always to find answers to specific problems
  • Sometimes it seems like there are too many steps to achieve one thing
  • We have events that means a variety of individuals, not tied to a registration type, should have different types of visibility to agenda items. It would be could if it was easier to limit visibility in other ways other than registration types (without having to build out 100s of registration type variations)
  • We use Cvent Event Management as a third party but the reporting on aspects of the event can be used for clients to work out their attendance vs registration vs invited

Do you think Cvent Event Management delivers good value for the price?

Not sure

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

It is good for complex registration for invitation only events. It would be good if there were flags in the system that let you know 'might be a good idea to include contact types upon uploading an invitation list'.

Multiple registration paths can be made with varying event information, perfect for VIPs, Staff, general event registration. Sometimes the site designer could be clearer where you are working.

The site designer could be more developed.

Reporting from Cvent Event Management is the best I have experienced so far. I would recommend purely based on this.

Cvent Event Management Feature Ratings

Registration, RSVP, and ticketing
10
Email marketing
5
Livestreaming
Not Rated
Audience engagement
Not Rated
Event recording
Not Rated
Virtual booths
Not Rated
Networking
Not Rated
Event analytics
10
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Attendee list export
10
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
10
Calendar integration
10
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
10
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated