Dell PowerEdge R Review
September 14, 2023
Dell PowerEdge R Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dell PowerEdge R
We use Dell PowerEdge R servers as web servers and email servers to store students' data. This server is competitively priced. It provides a quick return on investment. Their service is good as they provide next business day onsite support and service. It uses SSD for OS and hence the failure rate is low, so it provides high uptime.
- Dell is direct
- Cost-effective offering good ROI
- Up to even 8 years post-warranty spares support
- Driver support for all OS
- Liquid cooling of the servers can reduce heat generation.
- From NBD warranty, they can move to a same-day warranty.
- Preventive maintenance during the warranty period.
- Uptime
- Low Cost
- Post-warranty support
- Very positive impact on ROI
Dell has an 8GB RAID card, while the competition has only a 4GB RAID card. Value for money with a good Return on Investment. Good service during the warranty period and post-warranty. The failure rate is less for Dell than when compared to HPE. Hence has high uptime. Dell is direct whereas HPE is through a partner.
Do you think Dell PowerEdge R delivers good value for the price?
Yes
Are you happy with Dell PowerEdge R's feature set?
Yes
Did Dell PowerEdge R live up to sales and marketing promises?
Yes
Did implementation of Dell PowerEdge R go as expected?
Yes
Would you buy Dell PowerEdge R again?
Yes
Using Dell PowerEdge R
500 - Educational institution
4 - IT support
- Web servers
- Mail servers
- Data servers
- During pandemic, support was poor.
- Remote Management
Evaluating Dell PowerEdge R and Competitors
- Scalability
- Ease of Use
Ease of use. It's the best RAID card.
I wouldn't change it.
Dell PowerEdge R Implementation
- Implemented in-house
Change management was minimal
- RAID configuration changes
- Rack installation
- KVM switch connection with different interfaces
Dell PowerEdge R Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, to have good support.
During installation.
Using Dell PowerEdge R
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- BIOS upgrade
- RAID configuration
- Driver installation
- Mother board replacement