Ease of management
October 01, 2021

Ease of management

Namrata Tandon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

It mainly helps us to keep a track of all the hours of the employees, laws related to the rest and meal breaks. This is being used by the customer experience department of the company. Which we use a metric to know how many hours we took to actually use for completion [of] our fulfillment task.
  • Timesheet.
  • Laws.
  • Breaks.
  • Exporting Timesheet data weekly by itself.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

I like the overall, just some features are confusing.
  1. I always have a tough time downloading the timesheets. It would be great if that was easier.
  2. Creating a schedule on the app is also difficult when [there are] too many employees. I would love to see more security on the app so that the employees do not clock out far away from the location.
  3. What would be cool is [if] the app [understood] the trends of scheduling and [helped] out in doing the same.
I love the feature. Some things are complicated.
It is well suited for a mid-size company. Too much manual work to schedule shifts sometimes if it has a lot of employees. Using all the features in one would help a company. As we use just the scheduling it does take a little more time than usual to understand. The app is [easier] to use.