Stern Team Approved
December 28, 2023
Stern Team Approved
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Ai Voice
I love Dialpad and everything that they provides, especially the AI feature. Sometimes phone calls can last for over 30 minutes, so to research, talk, and give support, it's hard to have time to take down notes of some of the minor details. To be able to review and go back to what's said is a game changer. We also run a very scripted sales team, so we ask specific questions and then transfer the answers to our CRM. To be able to copy and paste the lead's direct response is so much better than relying on the sales rep's brief note cause they had to write it down and then type it in. This allows more meticulous notes from the phone call
- Transcripts
- Accuracy
- Proof
- Be nice to have the transcripts be transferred over via email if there were certain keywords stated
- Transcription provided sooner
- coaching of sales reps based on phone calls
- proof of contact with leads that tried to avoid paying us
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes