Computer program is fantastic, but phone app is not.
December 28, 2023
Computer program is fantastic, but phone app is not.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Ai Voice
Whenever a customer or rep calls in, I am the one to answer the phone and talk to them. Our company uses Dialpad as our landline phone and any calls go through it. I am also able to go back and look at a past call with someone and read in the transcripts what we talked about in the past so I know what they might need and who they are.
- Transcripts
- Having all calls come to one place.
- Having a business # and personal # in the same place.
- The app on the cell phone
- Call drops
- Spam call blocking
- 97% of calls are answered and not sent to VM
- Reps are happier calling in because they will get a human
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes