Dialpad Talk: cost-effective, feature-rich alternate to land lines!
October 03, 2022
Dialpad Talk: cost-effective, feature-rich alternate to land lines!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
Dialpad Talk has been implemented in our workplace to streamline our telecommunications. As you're well aware, the pandemic had a lasting impact on "how" we work (namely remotely), and the legacy phone system via conventional phone lines would not allow employees to accept/make calls from home, resulting in missed calls or employees having to use their personal lines to contact customers. Dialpad has resolved this major issue immediately and also makes things like transferring calls to other users a breeze! Its customizable settings are also extremely useful (ring duration, ring tones, set hours to accept calls, etc).
- Call clarity
- Remote calls
- Transferring between users
- Conference calling
- Perhaps a refreshed UI?
- Remote capability
- Customizable settings
- Low cost
- Customer interaction is not impacted by remote work
- A 35% improvement in call answering (not missed) since implementation
- Call clarity actually better than legacy land line
- Zoom Phone and JustCall
Dialpad was actually the first VOIP service we sourced, though myself and a select group of Super Users also explored Zoom Phone and JustCall. The decision was made to pilot Dialpad due to the low cost coupled with largely positive reviews. Our company employees between 50-200 people and Dialpad seemed like it was a good fit considering the scope of our business.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes