Overall Satisfaction with DonorPerfect
DonorPerfect is the database used to manage the donors for our private school. It is used primarily by the development and business departments. We keep track of donor's contact information, donations, solicitors, how they are connected to our organization, the relationships between other donors, etc.
- The database is flexible and easy to modify. We have modified the basic set up to accommodate our needs in multiple areas. For example, we created a new field to use on reports that have different information (i.e. Jones, Mr. John & Mrs. Sally (Smith) instead of Mr. & Mrs. John Jones.) It is easy to do and easy to use.
- Tech Support is a pleasure. The staff is highly trained, explains things very well, and is very responsive.
- Reporting is almost always a pleasure. When I need a particularly complex filter, I have no issue in working with tech support to accomplish my goals.
- The contact management system is clunky.
- The program makes it easy to keep track of the things that are important.
Much easier to use and has more functionality.