The BEST customer service around!
June 06, 2021

The BEST customer service around!

Joy Cox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

Our agency uses Donor Perfect to maintain our donor database, send thank you letters for donations, and to compile lists for mailings. We also use the reports feature for monthly financial reports, annual reports for our auditors, and to track how many donors give at each donation bracket. All of these things have helped our processes run smoothly.
  • the BEST customer service
  • easy to use for data entry
  • intuitive reporting
  • None!
  • responsive and accurate customer service
  • easy to use
  • increased efficiency
  • allows us to know where we stand with our fundraising efforts quickly

Do you think DonorPerfect delivers good value for the price?

Yes

Are you happy with DonorPerfect's feature set?

Yes

Did DonorPerfect live up to sales and marketing promises?

Yes

Did implementation of DonorPerfect go as expected?

I wasn't involved with the implementation phase

Would you buy DonorPerfect again?

Yes

Donor Perfect is not a flashy program. It's great for easily keep track of donors and financial information. There are lots of applications within the software the we do not utilize.