Dropbox For Business is a Collaborator's Dream
May 25, 2016

Dropbox For Business is a Collaborator's Dream

Jorden Beatty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox for Business

We use Dropbox as a collaborative file-sharing tool between the advertising agency, our clients and our third-party vendors. It makes the sharing of sensitive information as well as large files simple and contained with easy file and user management as needed. We also use it as a backup solution for some of our working files, allowing some employees to work from home or otherwise access working files while out of the office.

Pros

  • Dropbox, at its core, offers a very easy to use file sharing service. It does a fantastic job of making the files you upload to the platform easily accessible from all manner of devices and operating systems at the click of a button.
  • Simple user and permissions management allow my team to control how, when and by whom files are seen, downloaded and/or shared.
  • Syncing between devices is seamless, allowing my team members to work from home or while on a business trip, never separated from the files they need.

Cons

  • It's meant to be used as a file-sharing and collaboration service, but often we would like to use it as a public resource for file sharing. While technically possible, it's not a friendly environment and there are no options to brand the environment.
  • When dealing with very large galleries or files, sometimes Dropbox will require you to log in with an account or the software application to download the file. When we work with clients who don't have an account or don't know how to use the service, this creates an issue. We would rather be able to download any and all size files and folders.
  • As a premium user, it would be nice to have direct access to the support team, rather than have to go through several channels (usually sales) to get immediate customer or technical support.
  • Dropbox has had a very positive impact on our ability to keep the team mobile and able to work from practically anywhere they have access to an Internet connection.
  • We no longer have to worry about accidental breach of privacy or security when using dropbox, where we have full control over which users can see which files – and when they can see and/or interact with them.
  • As a backup solution, it gives us peace of mind when accidents happen or a technical issue arrises. With Dropbox, our files are safe and easily accessible to those who should have access to them.
I am a big fan of Google Drive (and Google's whole suite of online tools), but when it comes to file collaboration and management, I will chose Dropbox for Business every time. The sync functionality and device availability is unparalleled and, so far at least, the service has never failed me when I needed it most. While Google Drive can do all of these things, Dropbox does it in a much more accessible and user friendly way for veterans and novice users alike.
Dropbox for Business is fantastically well-suited as a file sharing and collaboration tool, as a file management and backup tool, and as a platform for creating direct access to files on multiple devices and operating systems. It is less so for a public file directory, or other means that would require file access by users who are not defined as other users or team members.

Dropbox Business Feature Ratings

Versioning
9
Video files
9
Audio files
9
Document collaboration
9
Access control
9
File search
9
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
9

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