Easy to implement and provides a great return on investment!
February 06, 2020

Easy to implement and provides a great return on investment!

Nicole Yarbrough | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is being used with the IT department of the organization. It has reduced the speed to resolution of environmental issues and provided more insight into how the environment is performing overall. It also easily integrates into other software, allowing for the ability to automate problem resolution for recurring issues.
  • Dynatrace is easy to deploy. The previous APM that my organization used required manual configuration for each new deployment. Dynatrace saves the team substantial time by doing this for us.
  • Dynatrace alerting integrates into a number of platforms, which has allowed us to spend less time with "eyes on glass" and more time implementing new tools.
  • Dynatrace does not provide an easy way of tracking license usage and growth. Environment growth must be manually looked up, instead of providing any kind of alerts that the environment may be about to hit the license cap.
  • The largest ROI has been the time savings that Dynatrace has provided when resolving issues, as well as allowing the team to spend less time watching monitors all day.
The support is timely and helpful. They have walked me personally through a number of issues, from hosts not showing in the environment due to duplicated IPs to integrating scripts into its API. I have yet to find a problem that Dynatrace's support has not been able to help me solve.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is well suited for large, complex environments where tracking down issues could be tedious and time-intensive. Its ability to determine root-cause for issues is highly accurate and has saved us a large amount of time. It does not perform as well when the environment has a number of small issues that arise during the day, as problems will be opened for each environmental "blip".

Dynatrace Feature Ratings