Product wins with session replay features!
Updated February 06, 2020

Product wins with session replay features!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Our DevOps, engineering, QA and product teams all use Dynatrace in some capacity. Product primarily uses real-user monitoring and session replay features to detect issues and gain insight into how users are engaging with our product.

Pros

  • Session replay capabilities.
  • Ability to detect quickly how many users where impacted by an issue.

Cons

  • Tagging features associated with session replay.
  • Masking capabilities.
  • Dynatrace is a big spend for a company of our size, getting teams to leverage the data enough to make it worth the spend is still TBD.
  • Session replay has been a quick win for product team and CS.
We already had Dynatrace and are contracted through 2021 so we didn't do a deep dive.
I have had limited interaction to-date.

Do you think Dynatrace delivers good value for the price?

Not sure

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynatrace go as expected?

I wasn't involved with the implementation phase

Would you buy Dynatrace again?

Yes

From a product perspective, I have gained quick insight into how our users are engaging with new features via Session Replay immediately following a release. The ability to quickly detect how many users are impacted by an issue and ability to drill down to see how has been resourceful from a CS, marketing and product perspective.

Dynatrace Feature Ratings

Comments

More Reviews of Dynatrace

  1. Home
  2. Observability Tools
  3. Dynatrace Reviews
  4. User Review of Dynatrace