Good product, excellent service and support.
May 02, 2022

Good product, excellent service and support.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Metrics
  • Uptime

Overall Satisfaction with Elastic Observability

Managing many servers in a production deployment makes it very difficult to correlate logs and view performance metrics. Tracking issues reported by the end-user is nearly impossible (if at all) in a timely manner. These issues cannot be detected and resolved before users report them.
  • Open source code base
  • Community support
  • Is fast in processing
  • No aspect that interferes negatively.
  • Data analysis
  • Anomaly detection
  • Open Telemetry compatibility
  • Flexibility to store, search and aggregate any type of data, regardless of data source.

Do you think Elastic Observability delivers good value for the price?

Yes

Are you happy with Elastic Observability's feature set?

Yes

Did Elastic Observability live up to sales and marketing promises?

Yes

Did implementation of Elastic Observability go as expected?

Yes

Would you buy Elastic Observability again?

Yes

When data is fully correlated, more products are integrated to enrich the overall experience, but data sources need to be standardized to take full advantage of this. Elasticsearch is very efficient. It is more useful for data analysis and anomaly detection than distributed analysis or application debugging. I don't know how to manage mass production deployments without this tool, without the metrics, correlation, and monitoring provided by the elastic stack, we would be blind to system operation and severely limit our ability to respond to questions in a timely manner.

Evaluating Elastic Observability and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Invest more time and resources to make the most of available resources as quickly as possible. Use additional resources to provide benefits to other parts of the organization.