My review of EMS Software
October 02, 2018

My review of EMS Software

Jeff Campbell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

EMS Software is being used by multiple departments (professional schools) around our university. It is used to facilitate the use of space around our campus for both academic and non-academic purposes.
  • The EMS web app is intuitive and easy to use for people without conducting any training.
  • The academic sync is useful and simplifies the process of bringing in academic courses from our SIS
  • HRTK is very useful for automatically synchronizing our users from our identity system into EMS.
  • While academic sync is good, it can be improved. For example, it should have triggers that fire for an academic conflict. These triggers should be able to send an email and/or light the indicator on the desktop.
  • Master Calendar requires a attention. It is non-compliant from a WCAG 2.0 AA point of view. It also requires, at the very least, a major facelift.
  • Moving common space administrator functions to a web UI. For example: approving reservations, making a reservation (as an admin), reporting.
  • Improved visibility and usability of space
  • Reporting on space utilization for groups using the system
I haven't recently looked at competing products.
Well suited: reservations and requests of both academic and non-academic space & approval of reservation requests.

Not well suited: Calendaring