Insurance
April 27, 2015

Insurance

Dave Daniels | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with eTrigue DemandCenter

The business problem is getting better information about who is using our website and who might be a potential sale. We use eTrigue to find out information from forms or when our contacts answer one of our email campaigns. Sales use the lead alerts to see who visited the site from their own prospect list.
  • The lead alerts are great – they are all setup when you turn on the product. All you have to do is assign a few rules and assign users.
  • The dashboards are well done and you can get to the full lists of prospects right from the reports.
  • The campaign builder is easy and graphical – Icons that represent the action you want in a campaign are dragged on-screen to build a campaign - like send email, wait, go to, alert etc. and you set the conditions right inside each step.
  • We would like to see more detail in the overall campaign statistics for time-related events.
  • It’s the center of our entire marketing and communication online.
  • eTrigue has brought efficiency to our communication process with prospects and partners.
It’s easy for us to use and issues usually get resolved quickly.
Marketing automation was a lot to learn initially, but we got many great features working quickly, like web tracking and forms right away and were able to send email follow-up and drip campaigns in the first couple of weeks. The lead alerts work right away as well and are a really useful feature.

eTrigue Feature Ratings

WYSIWYG email editor
10
Dynamic content
8
Ability to test dynamic content
9
Landing pages
9
A/B testing
Not Rated
Mobile optimization
10
Email deliverability reporting
9
List management
10
Triggered drip sequences
Not Rated
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
8
Event/webinar marketing
7
Social sharing and campaigns
9
Social profile integration
7
Dashboards
10
Standard reports
10
Custom reports
7
API
Not Rated
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated