Overall Satisfaction with Salesforce Marketing Cloud Email Studio
ExactTarget is the primary email marketing tool for our corporation. We use it across our US and international businesses to send both B2B and B2C emails. Mainly it is used by our marketing departments, but supported by Product Development and Business Intelligence. It helps us send targeted emails to B2B and B2C, and create unique templates for each of our markets, market segments, etc. It also provides extensive data on the performance of our email campaigns.
- Targeted Email Campaigns
- Easy to create templates or you can directly add your own HTML
- Great data on the performance of our email campaigns
- Provides recommendations on how to improve our campaigns
- Many clicks to achieve an action, such as segmenting
- increased conversion rates (open, clicks, call to action)
- improved deliverability of emails
- streamlining of content and templates to ensure consistency of message across markets
For a corporation, Exact Target is the better product because it allows for a more scalable solution across markets, and is more flexible. It allows for greater customization, more data integration and segmentation, and transparency into necessary reporting. Constant Contact is a great tool, especially for not for profits or small to medium size businesses when the work is being done more locally by a few people. Exact Target fits the need for having marketing people sit around the world, and wanting to maintain a consistent branding message.