Innovative AI that automate your Sales follow-up workflow.
March 21, 2022

Innovative AI that automate your Sales follow-up workflow.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Exceed.ai

Automate lead qualification processes through conversational AI, integrated with CRM to streamline sales funnel. Nurture the leads by leads follow-up to guide leads through the funnel. Using the in-suite tool like meeting schedules to set up sales meetings.

Pros

  • Lead qualification.
  • Personalization
  • AI
  • CRM Native Integration.

Cons

  • AI bot reachout can create confusion to owner of lead.
  • Quite tedious to send an email.
  • Sales meeting scheduling.
  • 100% of leads get a follow-up.
  • Higher conversion rate.

Do you think Genesys Cloud AI delivers good value for the price?

Yes

Are you happy with Genesys Cloud AI's feature set?

Yes

Did Genesys Cloud AI live up to sales and marketing promises?

Yes

Did implementation of Genesys Cloud AI go as expected?

Yes

Would you buy Genesys Cloud AI again?

Yes

We are able to achieve what we wanted from Exceed, that without it we would not be able to set up as many sales meetings. It helped the sales representatives with tedious tasks so they can focus on other priorities. Another important aspect is to capture the reasons for dropping on the leads that do not follow through with the sales. We were able to create an umber of sequences without a limitation according to the workflow and use cases that we desire.

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