Exclaimer, gets the job done!
November 07, 2023
Exclaimer, gets the job done!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Exclaimer Cloud - Signatures for Office 365
Overall Satisfaction with Exclaimer
Easy to use 3rd party app that allows us to update all user signatures without the need to manually update them individually; this ensures that everyone has the updated signature details especially logos, job titles, etc that are being pulled directly from the server and that there's really less manual job that needs to be performed, we're quite satisfied on how it addresses the main issue that we had which is the inconsistency of user signatures.
- Ease of use with design, it's interface when creating new signatures is well defined.
- Ease of deployment is somehow critical since it's one of the main problems that we are resolving, and exclaimer does a good job of it, Having several options available both for Windows and Mac O365 users as well as web deployment.
- Support coverage, they really take the extra mile to help resolve issues and constant follow-up to ensure that issues are addressed.
- More customizable features, specifically with the Feedback system to be able to use custom images or ratings.
- It promotes more trust in the emails that are received by our clients. Having a proper, well-designed, and consistent signature gives them the notion that the emails we send safely come from us.
- This was the venue when we promoted our mobile app, which returned us a good amount of application/registration and usage.
We're utilizing the different templates for different departments though we only have 2 atm, it's a nice thing to have, especially when working with two or more different designs for deployment; as for setting up time and dates or specific replies and forwarding messages, this isn't really being utilized apart from the replying to support threads where we usually have it custom to disable so it won't append the signatures every time we reply to a support ticket that we're working with someone, but overall their customization is very flexible and can cater to different needs.
Yes internally, as we really don't have to worry about though. Apart from the security solutions applied by Exclaimer, we also have our in-house security implementations, so it's a plus that Exclaimer is already providing their built-in security solutions, but it's also a good thing to have your own.
Do you think Exclaimer delivers good value for the price?
Yes
Are you happy with Exclaimer's feature set?
Yes
Did Exclaimer live up to sales and marketing promises?
Yes
Did implementation of Exclaimer go as expected?
Yes
Would you buy Exclaimer again?
Yes