It’s pretty impressive how much we are capable of doing with just ONE platform
February 09, 2018

It’s pretty impressive how much we are capable of doing with just ONE platform

Kamil Aujesky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bloomreach Engagement (formerly Exponea)

I’ll say that our company has really enjoyed what Bloomreach Engagement offers in the way of use cases. Cart abandonment which alerts shoppers that they are leaving items in their cart. Timely messages/newsletters which arrive at the optimum time when they will likely open and read the content. On top of that, we found value in offering customers attractive vouchers for their first visit or next order which aids as a great incentive for them to visit us again soon and make a purchase. We also enjoy the fact that we can create an attribution model which evaluates campaigns that the customer comes in contact with.
  • Bloomreach Engagement offers flexibility, customization, reporting, custom dashboards, granular activity tracking and real-time numbers.
  • This visibility is imperative in influencing prospective buyers and it offers several integration options with easy set-up.
  • The capabilities permit fast development and deployment with all of our marketing campaigns.
  • We are able to score nearly everything, including demographic data points and user behavior with lead scoring.
  • It’s pretty impressive how much we are capable of doing with just ONE platform, not to mention that it is super easy to use.
  • There is a lack of documentation of specific use cases, although the help that Bloomreach Engagement offers is always available to turn hypothesis into reality.
  • With the right smart tool we have been able to grow our business.
  • Bloomreach Engagement helps us boost conversion and increase sales.
  • The tool is customer-centric, as are we, therefore happy customers mean more customers and more revenue.
  • We are bringing relevant content to our customer groups.
  • Our company has found great financial benefits by adding information about recently viewed products.
I will continue to advise contacts and friends in the industry to use Bloomreach Engagement as their advanced segmentation and marketing automation tool.

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