EZ Texting Helps Our Marketing ROI!
November 12, 2019
EZ Texting Helps Our Marketing ROI!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with EZ Texting
Broadley's uses EZ Texting to communicate to our residential HVAC and Plumbing customers. This platform allows us to easily send promotional and company information to our customer base. The platform is being used by our marketing department only.
- EZ Texting allows our company to import our customer contacts and apply them to specific customer groups so we can speak to each customer more detailed.
- EZ Texting provides activity reports and analytics so we can analyze what marketing communications work the best.
- EZ Texting allows our customers another way to communicate with our company.
- I can't think of anything at the moment as we have been very happy with all of the features.
- EZ Texting has had a positive impact on Broadley's ROI, by allowing us to communicate special offers and incentives to our customers.
- EZ Texting allows our customers to engage with us via a text promotion and be contacted at their convenience.
The implementation was very easy. Once our customer contacts were added to the platform, we were able to communicate on a monthly basis via text.
EZ Texting is very user-friendly and allows anyone with basic computer knowledge to be able to use it effectively.
Picture messages allow us to show a promotional graphic instead of all text to our customers, which they find more engaging.
Keywords allow us to segment customers who want to be contacted because of a specific promotion.
This is our first texting product we have used and are very happy.