EZ Decision!
March 31, 2024

EZ Decision!

Linda Glenny | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We have a 30-acre working ranch, complete with a farm store, right here on the property. We use EZ texting to notify our customer base when we have specials or new products in the store. This is a huge time saver for us, and our customers receive the text messages right away, where they may not receive or open an email for days, if ever.
  • It offers a good range of options at a very affordable rate.
  • It allows you to preview exactly what your message will look like to customers.
  • AI is offered to assist with wording.
  • You have the ability to schedule ahead when you would like the messages to go out.
  • I honestly do not know of any areas that EZ Texting could improve.
  • Upon pondering, perhaps EZ Texting could send periodic reminders for businesses to contact their customers.
  • Customers, as well as potential customers, do not seem to have any issue, providing their phone numbers for text messages as opposed to receiving countless emails.
  • Upselling items has improved considerably due to our ability to notify customers of new products and specials that we are offering in the store.
I am in my 60s and not tech-savvy. However, this program is easy to use, even for me! With AI offering several ways of wording what I am trying to say, I can choose the message best suited for our customer base. This program could not be more accessible!
I am not always in a creative mindset; sometimes, I need to get my message out to our customers quickly and efficiently. I can do that by using the AI feature. On more than one occasion, our customers have commented about enjoying the messages they received from us.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

Our store is only open two days each week. Easy texting is a great way for us to remind customers of our availability. It is also a great way to get specific messages and specials out to our customers expeditiously in case of short notice. This program makes contacting hundreds of people very easy and fast!