Unreliable Features, Poor Usability, and Inadequate Customer Support
Updated May 11, 2023
Unreliable Features, Poor Usability, and Inadequate Customer Support
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Filmora
I was trying to use their srt file to speech feature to translate instructional videos in other languages.
- Not providing SRT to Speech
- They have an incomprehensibly bad video editing platform (at least from the SRT to Speech end)
- They provide terrible customer service
- They refuse to give you refunds
- They should test products before using them
- They should have a free trial, (they don't because no one would upgrade)
- They should give refunds for products that don't work
- SRT to Speech but it does not work
- We had to dispute the charge on our credit card
Do you think Filmora delivers good value for the price?
No
Are you happy with Filmora's feature set?
No
Did Filmora live up to sales and marketing promises?
No
Did implementation of Filmora go as expected?
No
Would you buy Filmora again?
No