Front is the change I needed!
June 15, 2023

Front is the change I needed!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Front

Front was rolled out at my organization about 2 years ago and at first I was reluctant to change. I couldn't fathom how an email provider could provide me with anything that Gmail couldn't. Two years later and I cannot imagine work life without Front. I wish I had Front for personal email as well! I am easily able to tag coworkers into conversations for collaboration, can easily snooze conversations to come back into my inbox at an appropriate time for follow up, and overall have a better handle on my inbox. My email anxiety is significantly reduced with Front and I have absolutely loved the change it's brought in my working life!
  • Collaboration on emails drafts
  • Snoozing emails for later
  • Archive emails
  • Can see who opened
  • NA
  • Seeing who read emails
  • Collaboration on emails
  • Snooze and archive
  • I can understand which of my customers are opening emails and not responding
  • I can easily keep track of recent comms with customers by snoozing conversations
  • Leadership can help me build stronger email drafts by collaborating with me

Do you think Front delivers good value for the price?

Yes

Are you happy with Front's feature set?

Yes

Did Front live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Front go as expected?

I wasn't involved with the implementation phase

Would you buy Front again?

Yes

Front is great for being able to track who read emails sent by you! It helps me to have a good handle of my book of business and I can easily collaborate with my manager and peers on specific drafts. Front's integration with other tools has proven to be very helpful for leadership visibility into my work as well.