Easily customizable payment platform.
October 15, 2022

Easily customizable payment platform.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

We sell tickets and sponsorships and collect donations for our fundraising and programmatic events on GiveSmart.
  • Seating management.
  • Attractive pages.
  • Easy to customize pages.
  • Text messages in GiveSmart Fundraising are REALLY easy to send.
  • GiveSmart Fundraise is NOT intuitive AT ALL. The ribbon at the top was much easier to use in the former version.
  • Hard to run reports to see answers to custom questions in GiveSmart Fundraise, ie- terms and conditions check box.
  • GiveSmart seating doesn't print properly. It is an improvement that it prints at all, though.
  • P2P users really want to see who else is on the team they are joining and cannot.
  • GiveSmart Fundraising wasn't very easy to set up.
  • Cannot see a report on GiveSmart Fundraise without downloading first. Should be able to preview like in GiveSmart events.
  • Allows accurate reporting of ticket sales vs donations vs fees.
We also use Give Lively, a free fundraising platform for non-profits. Capabilities are limited. Pages aren't very customizable but free is good.
GiveSmart fundraising drags down the rating for me. It isn't easy to set up and not intuitive like the events module.
Usually fairly easy to get help when needed.
We have used GiveSmart over other platforms mostly b/c of the customizable nature of the homepage.

Do you think GiveSmart delivers good value for the price?

Yes

Are you happy with GiveSmart's feature set?

Yes

Did GiveSmart live up to sales and marketing promises?

Yes

Did implementation of GiveSmart go as expected?

Yes

Would you buy GiveSmart again?

Yes

Great for silent auctions and ticket sales. P2P was very confusing to our community.