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Improved sales process
August 17, 2021

Improved sales process

Sem Manhas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

We utilize Gong.io in order to record/share calls between sales team members and engineering. This allows us to collaborate on how to best move the prospect forward.
  • Allowing users to focus on the call rather than take notes
  • Improves sales training best practices
  • Allows team members to collaborate even if one could not attend the call
  • Transcript function does not always catch the phrases accurately
  • A CRM integration would be nice
  • Searching for calls by keyword does not always prove to be successful
  • Call recording
  • Call sharing internal
  • Call sharing external
  • Improves sales calls
  • Improves follow ups
This is my first.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

[Gong.io is] great for sales teams, this improves: training new members, allowing sales personal to focus on the call, and being able to relisten allows you to catch pieces you may have missed.