A free and easy way to create forms
May 13, 2021

A free and easy way to create forms

Brett Schenker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

Google Forms is one of the easiest ways to create surveys and other ways for people to submit information. I use it in an outward-facing way to gather information from those visiting our site or whom we want to contact to get information back from them. It helps organize the data into a simple spreadsheet, unlike our other submission forms.
  • Surveys--a free way to create pretty complicated surveys
  • Feedback--a free way to get submissions, and it puts them in a spreadsheet
  • The surveys can be limiting, especially when you want to use conditional branching
  • Easy to use
  • Free to use
SurveyMonkey is great but it costs money to get its full power while Google Forms can do a lot of the same but for free. When it comes to simply surveys/data intake, Google Forms is far easier to use and much cheaper.

Do you think Google Forms delivers good value for the price?

Yes

Are you happy with Google Forms's feature set?

Yes

Did Google Forms live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Forms go as expected?

Yes

Would you buy Google Forms again?

Yes

Google Forms is easy to use and free, so it's hard to be against it. There's yet to be a situation where I couldn't do what needs to be done. There are moments I may need to think about the flow, but there's always some workaround to make it happen, though can be complicated at times.
It's pretty standard support for Google, which means you rarely get to talk to anyone and have to read documents to figure things out. So, you're generally on your own to figure things out or to see if your question has been asked and answered elsewhere.
It's my go-to for getting feedback in surveys. If I'm looking to get information from a group, it's where I go first instead of other services that can be paid. It's easy to use, and you can gather the information easily into a spreadsheet to go over after.

Google Forms Feature Ratings

Survey templates
7
Themes
5
Custom logo/branding
5
Changes to live survey
9
Question design help
9
Multiple question types
10
Survey logic flexibility
6
Response tracking
10
Data export
10
Standard reports
8
Analytics
7
Respondent restrictions
6
Access controls
10
Compliance
10