Google Tag Manager - powerful and free
April 03, 2017

Google Tag Manager - powerful and free

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Tag Manager

Google Tag Manager is implemented as a container for all third-party scripts that have to run on our website. This includes analytics, UX and advertising tags, making it possible to fire tags only on the pages they're required on without development, and making the overall site more nimble.
  • Variables that enable you to tune your firing rules and manipulate data layer values.
  • Good selection of built-in tags that work especially well if you use Google services.
  • Inexpensive (i.e. free) compared to competitors.
  • Preview mode works really well, and I haven't seen this feature elsewhere.
  • Supports non-script browsers by using iframes.
  • Maintaining tags across multiple properties is still awkward.
  • Can't build custom tags that can be reused and manipulated from single point (although neither can competitors).
  • Tag position on the page is awkward, loading after the body tag.
  • Faster page load times, leading to lower exit rates.
  • Improved mobile page performance scores in Google Webmaster Tools.
  • Higher conversion rate on e-commerce site.
  • Easier analytics using built-in tags for Google's Universal Analytics.
Google Tag Manager has features like variables that aren't available in Ensighten. It works well with Google tools and has a reasonable selection of built-in tags. Custom scripts are a bit of a letdown and they don't work quite as well. Ensighten has better componentisation of scripts, which is better for page load speed. Cost is a huge factor with GTM being free, whereas Ensighten costs 5 figure sums.
Having used Google Tag Manager on multiple high traffic websites, I can say it is great in most situations, especially when Google tools (Analytics or DoubleClick) are used. It scales well and has been updated to be a competent solution as time has gone on. There are also great support options since it's widely used - something I haven't found for other tools.

Google Tag Manager Feature Ratings

Tag library
5
Tag variable mapping
9
Ease of writing custom tags
6
Rules-driven tag execution
9
Tag performance monitoring
7
Page load times
8
Mobile app tagging
Not Rated
Library of JavaScript extensions
Not Rated
Event tracking
8
Mobile event tracking
Not Rated
Data distribution management
Not Rated
Universal data layer
9
Automated error checking
9
Role-based user permissions
8