It's hit a s miss.
May 24, 2022

It's hit a s miss.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

I use it to have team meetings and meet with customers on a regular basis. Often times I have to use what ever. The outside organization uses to meet. But when I have a choice I use GoTo Meeting. Internally we use it when chat is not enough and we need a video call.
  • Video meeting
  • Scheduling
  • Calls
  • Quality of calls
  • Features offered by other vendors
  • Price for lack of features
  • Meetings with clients
  • Internal phone calls
  • Internal chat
I selected GoTo Meeting because it was a solid product before covid. However, once covid hit goto failed to keep up with its competitors. It came to making improvements and adding new features. In my opinion, it's slowly catches up but continues to lose ground as the other keeps moving forward.

Do you think GoTo Meeting delivers good value for the price?

No

Are you happy with GoTo Meeting's feature set?

No

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

No

Zoom, Articulate 360, Adobe Creative Cloud Express (formerly Adobe Spark)
GoTo Meeting is a tool that you can use in a pinch or if you have a client who uses it because they haven't transitioned to something better. It doesn't work. A scenario where you need a feature-rich product that is flexible. At the end of the day, GoTo Meeting is what it is.

GoTo Meeting Feature Ratings

High quality audio
2
High quality video
4
Low bandwidth requirements
2
Mobile support
2
Desktop sharing
3
Whiteboards
2
Calendar integration
2
Meeting initiation
2
Integrates with social media
2
Record meetings / events
3
Slideshows
2
Live chat
2
Audience polling
2
Q&A
2
User authentication
2
Participant roles & permissions
2
Confidential attendee list
3