Overall Satisfaction with GoTo Meeting
After the security breach last year, I feel that I find it very hard to trust any products from this company. I was also a LastPass user and have since stopped using that software as well because of my experience. I feel like just thinking about these products gives me anxiety. I feel like I will always wonder what information of mine has leaked. Hopefully, I did not lose any important information from the recent security breaches. I would definitely like to warn anyone who even thinks about using their products that my experience is a possibility. Despite my experience, I assume the recent security breaches have taught them a lesson and their security model is much better now.
If security was not a factor, I think GoTo Meeting and its other products are great. I like the user interface better than Webex and call quality is generally pretty good. Zoom call quality does seem a bit better though by comparison. It just seriously bothers me that their security was so lax considering what happened in my experience, especially when they own a password security product. However, without taking security into account, I thought the products were great. I used GoTo Meeting because I had such a great experience with LastPass and GoTo My PC. The usability of all their products is also great. I am saddened that my experience has tarnished their reputation for me now. I would normally be a champion for this company, but not after my experience with them.
If security was not a factor, I think GoTo Meeting and its other products are great. I like the user interface better than Webex and call quality is generally pretty good. Zoom call quality does seem a bit better though by comparison. It just seriously bothers me that their security was so lax considering what happened in my experience, especially when they own a password security product. However, without taking security into account, I thought the products were great. I used GoTo Meeting because I had such a great experience with LastPass and GoTo My PC. The usability of all their products is also great. I am saddened that my experience has tarnished their reputation for me now. I would normally be a champion for this company, but not after my experience with them.
- User Interface
- Call Quality
- Screen Sharing
- Security
- My experience with a security breach cost me time and money.
- It is an affordable conferencing alternative to Webex and Zoom.
- The screen sharing was great.
- Zoom and Webex App
GoTo Meeting does not offer end-to-end encryption as Zoom does. However, meeting experiences are all comparable among GoTo Meeting, Zoom, and Webex. GoTo Meeting is probably the least expensive of all these products. The screen-sharing experience is also about equal between each product. In my opinion, it comes down to security. Zoom had issues with encryption in the past, but they were honest about it and fixed it. In my experience, I felt like GoTo Meeting hid their issues only to be breached again.
Do you think GoTo Meeting delivers good value for the price?
No
Are you happy with GoTo Meeting's feature set?
Yes
Did GoTo Meeting live up to sales and marketing promises?
No
Did implementation of GoTo Meeting go as expected?
No
Would you buy GoTo Meeting again?
No