GoTo Resolve for IT support , Remote Monitoring and much more ..
December 12, 2023
GoTo Resolve for IT support , Remote Monitoring and much more ..
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Resolve
In order to manage the issues raised within organisation GoTo Resolve helps it to mange them by providing them to be tagged with the category. So these issues include remote support , device upgrade , device monitoring etc. So GoTo Resolve provides these facility by having user portal as well so that they can raise a ticket for the same.
- Ticket Tracking
- Device memory monitoring
- Remote Support
- Antivirus management in case of remote monitoring
- Helpdesk reporting and analytics
- Integration with more collaboration platforms like Hangout , Slack etc
- It helps to keep your devices to perform well
- Multiple features in single application which saves cost of buying different software.
- Helps you to reduce manual work of monitoring , updates by doing it in a background
It reduced our effort to look forward for another software for different purpose.
Seamless remote access and ticket management always helpful for the end users to get some support from IT team in less amount of time.
Seamless remote access and ticket management always helpful for the end users to get some support from IT team in less amount of time.
As GoTo Resolve gives all in one package and its more user friendly hence it was chosen.
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
Yes
Did implementation of GoTo Resolve go as expected?
Yes
Would you buy GoTo Resolve again?
Yes