Groove Review
Overall Satisfaction with Groove
Groove is a great tool that is allowing Kaplan to connect with its customers in a more efficient and effective manner. Kaplan is utilizing Groove to complete Sales call campaigns regarding various product enhancements/promotions/updates, etc., and this tool is used for client activity tracking and monitoring that correlates with Salesforce.
Pros
- Client email tracking
- Call campaigns
- Enhances prospecting efficiency.
Cons
- Ease of use
- Difficulty connecting to Salesforce.
- Groove flow difficulty
- Email monitoring has improved the ROI for Kaplan.
- Flow has reached out to many clients simultaneously and increased ROI.
- An overall effective tool for an organization that has little to no downfalls or pitfalls on ROI.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes
Comments
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