Pretty Easy Interface to Use
June 12, 2020

Pretty Easy Interface to Use

Alex Moya | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is being used by our revenue team and across other departments. Tracking emails, shooting out multiple emails at the same time, and seeing activity.
  • Easy to see if an email going out is being tracked.
  • Flows are great to use when sending out to a group of specific titled executives or folks at a company.
  • Can easily track how many new emails are going out per month.
  • Being able to add a new contact via Groove into Salesforce to make it more seamless.
  • To edit a template when you're in Flows and have that edit stick to your master compy.
  • Once a bounce back email comes in, to have option to delete contact or edit and have it translate to Salesforce.
  • It lets me see the number of emails sent vs. meetings resulting from that.
  • Flows has not been very effective.
  • Can ensure not to resend to person that has responded to my email.
They are close to them in terms of product features. I didn't select Groove, my department head did.
Customer support has been pretty responsive.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?


Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?


Well suited if you need to send out multiple emails to clients/prospects or internally. Less appropriate if you're in accounting.