Experience with Groove (Fantastic)
June 12, 2020

Experience with Groove (Fantastic)

Darius Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We utilize Groove within the Sales department as a tool to both prospect and gather analytics. With Groove, our sales team has been able to substantially increase its reach and # of prospects reached. In addition, it has given us the ability to actually measure the effectiveness of the outreach and adjust accordingly.
  • Gives you the ability to create "flows," which allow you to reach out to multiple prospects in an organized and efficient manner.
  • Gives you the ability to track your usage of flows and their effectiveness using data.
  • Syncs perfectly with Salesforce, which allows us to track engagement with our clients.
  • It would be great if Groove had more integration options with other tools.
  • Made our Sales team much more efficient in outbound prospecting.
  • Given our Account Management team the ability to quickly and efficiently reach their large client base.
  • Has allowed us to track KPIs and email analytics.
The CS team is extremely quick and thorough in responding to questions. You also receive a dedicated CSM who works with you on more personalized solutions.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is extremely well suited for outbound sales, prospecting, or general account management purposes. It is less applicable as a marketing tool.