Item: Groove, a Clari company
Rating: 7
Author: Justice Jones

Overall Satisfaction with Groove

Use Cases and Deployment Scope

We use Groove not only to monitor email and outreach performance but also as a great tool to schedule meetings, utilize email templates, and also creating flows for our outbound efforts. It's been a really great asset for the small team that we have and makes everything so much easier by having a smoother flow throughout the day.

Pros and Cons

Pros

Outbound Outreach Flows
Email Tracking (Open Rates)
Calendar for booking meetings

Cons

Sometimes Groove + Google will disconnect.
Uploading contacts to flows can be a lengthy process.
Groove + salesforce can disconnect a bunch at times.

Most Important Features

Calendar Sync and Scheduler
Teamplates
Flows

Return on Investment

Faster Deal Cycles
Increased Productivity
Increased turn around on Follow Ups

Usability

It is easy to use, but like any product, it does have its flaws, some times things lose connection and what not make it tough, especially during a busy work day, but with the groove plug-ins those are always quick and easy fixes. Just can be frustrating at times when trying to get a bunch of work done.

Key Insights

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Likelihood to Recommend

As mentioned earlier in the review, Groove has been really great for functions like needing to track open rates to emails and such. We find it very helpful, especially when trying to figure out the best times that a follow-up should be sent and what not. The connection to salesforce could be a bit better so that during outreach it is a smooth process and moves faster.

Comments

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Groove: A Great fit for my sales team!