Gusto makes hard things easy
September 09, 2023

Gusto makes hard things easy

Ruth Ann Moss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto to manage HR operations and process payroll/taxes. It handles all of our organizational HR processes and we use it broadly across the team. In Gusto we store personnel information, file new hire reports, onboard folks, and store important documentation, such as performance reviews, pay history, signed employee handbooks, etc.
  • Processes payroll
  • Files taxes, new hire forms, etc.
  • Stores team information
  • Provides high quality customer support
  • Providing more differentiation between user roles
  • Ease of time tracking
  • Embedded reimbursements or ability to sync with a platform like Divvy
  • High quality customer support
  • Payroll processing
  • Tax compliance management
  • Gusto makes complicated administrative things easy, which allows us to focus on our mission and strategy.
We only looked at one other PEO because we knew so many people who had used and loved Gusto. While there are many other options on the market, Gusto is continually well reviewed.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Zoom, Divvy, Guideline
Gusto is incredible for our small team. I don't know enough about the options offered to large teams to know if it's well suited for companies with 100s of employees - but for our size, it's truly a flexible, cost-effective, excellence solution. Our payroll is not highly complex, so I'm unsure of how the solution would fare with a wide variety of employee and pay classifications, but the system seems prepared to handle it.

Gusto Feature Ratings

Pay calculation
8
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated