HipChat - A good messaging service
Anonymous | TrustRadius Reviewer
December 18, 2018

HipChat - A good messaging service

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HipChat

HipChat is a product using the concept of connecting with other people, just like a messenger for office purposes. You can share files and videos but it gets messy when sending large files. Easy to use and easy to create groups and communicate. This type of software is better for fast messaging than sending emails; you will get notified when any message arrives.
  • Connecting to office people in simpler way.
  • Easily sending documents, videos, images, etc.
  • Video call feature is also available which can be used.
  • Sending large files is problematic, sometimes it fails.
  • Emoji system is not so good.
Slack is better developed then HipChat. It's better and faster for connecting with people. HipChat is also good but needs to be developed. The company has to update their software regularly to reach the level where Slack is now.
There are lot of messaging services nowadays. HipChat still has to be developed better. They should upgrade their software to keep up with the race of the messaging world. Their service is just average.
Connecting to bunch of office people in a single platform is a great idea, as is sharing documents and images, but doubts will always be there for security of confidential documents.
Small and medium companies can use HipChat, but when it comes to a large company HipChat is not the best option.

HipChat Feature Ratings

Mobile Access
8
Search
7
Chat
7
Notifications
7
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
7
Integrates with GoToMeeting
6
Video files
6
Audio files
6
Access control
7
Advanced security features
5
Integrates with Google Drive
Not Rated
Device sync
Not Rated