Item: HireVue
Rating: 7
Author: Verified User

Overall Satisfaction with HireVue

Use Cases and Deployment Scope

My company uses HireVue to connect hiring managers with candidates for many different positions across the company and across the country. Sometimes these positions are located in an area we don't have an office, so HireVue is a nice way to have a hiring manager and candidate meet over the internet.

Pros and Cons

Pros

Connect potential candidates with potential employers.
Provide video interview.
Allow you to track where candidates are in the process.

Cons

Technical issues happen, and sometimes the helpdesk isn't as prompt as I would hope so, especially if time is of the essence.
It can run a little slow sometimes when I'm trying to set people up.

Return on Investment

Quicker hires.
Quicker feedback from hiring managers on candidates because they are able to connect sooner with candidates.

Likelihood to Recommend

I think HireVue is definitely appropriate for positions with quick timelines and turnaround, and in areas where we need the candidate to meet with the hiring manager very quickly. A potential candidate who is also tech-savvy would also be more appropriate than someone who is not comfortable using online/video interviewing.

HireVue Feature Ratings

Comments

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Nicole Frisbee
(Vendor Representative) commented 10 years ago
Thanks for your awesome review! We take pride in being the best digital interviewing platform out there, and we appreciate you taking the time to leave a review for us. I'm glad we could save you time and money in your recruiting process! I'm really sorry to hear that our support team hasn't been as prompt as they should be. That is not something I want to hear, and that is an issue for us. We also pride ourselves in our 24/7 support line through email, chat and phone. Could you give me an example as to when they were not prompt or what exactly happened? In the future, you can call me (801) 231-5146 if you have any problems and I'd be happy to help as well. You can also add and track new product ideas and requests anytime, as well as view and vote on other customers request too in The Hub (our customer community): http://hir.vu/1n6m0sU Our engineers work tirelessly to make sure HireVue is always running smoothly. If HireVue is ever running a bit slow, we are very sorry about that. We recommend plugging in with an Ethernet cable as WiFi isn't always the most reliable. Otherwise call our 24/7 support line or myself and we would be happy to diagnose why HireVue is running slow for you. Thanks again for reviewing us, we really appreciate it. Follow us on Twitter @Hirevue, Instagram, Facebook, LinkedIn and Google+! - Nicole

Quick and easy.