New User Impressed with CRM Capabilities
May 24, 2019

New User Impressed with CRM Capabilities

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with HubSpot

We are at the tail-end of the process of setting up HubSpot. We purchased their marketing enterprise solution to replace our existing CRM. We use HubSpot for emailing marketing, landing pages, and both outbound and inbound marketing campaigns.
  • Emailing marketing.
  • Landing page inbound marketing campaigns.
  • Social media communications.
  • Designing some pages requires CSS knowledge.
  • No simple WebEx integration.
  • The ease of setting up landing pages, thank you pages, and campaigns around them, has all shown us significant ROI.
HubSpot is great for teams building inbound and outbound marketing campaigns. It integrates with Salesforce, Vidyard, and other really useful tools seamlessly. Setting up landing pages, emails, and campaigns around both, is all very simple in the tool. List management is also easy to understand, set up, and use as a part of your campaigns.
I wish there was a simpler WebEx integration. Also, having to have more technical knowledge to set up some of the landing pages is not ideal. For example, to update certain default pages in HubSpot you have to know some CSS, which requires technical assistance.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
10
Dynamic content
9
Ability to test dynamic content
9
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
7
Automated sales alerts and tasks
9
Calendaring
10
Event/webinar marketing
6
Social sharing and campaigns
8
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
10
API
9
Role-based workflow & approvals
10
Customizability
9
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated