Time saver
May 02, 2021

Time saver

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

The whole company is using HubSpot. It better helps the company to organize internal sales and account management flow, to do business analysis, and to have business insights. From a sales perspective, it can more efficiently organize deals, manage the sales process, and post communication. The HubSpot system basically has everything we need.
  • Time saving
  • Automation
  • Efficient deal management
  • Business insights
  • The interface can be a bit more simple. Sometimes it has too much information and details and it’s distracting.
  • Can have a function that tracks which deals are more frequently worked on and allows users to filter by that order.
  • Shorter deal cycles.
It’s easy to use but the user interface can be a bit simpler.
I used the company’s own system before but HubSpot is more professional and easy to use.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Good for sales and marketing. And if the company wants to use it for analysis and insights, it’s good.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
8
Territory management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
7
Quote & order management
8
Interaction tracking
8
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
8
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
8
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated