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Great CRM
December 15, 2021

Great CRM

Christopher Fazio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot every day to track contacts and send out emails. HubSpot is great because I can automate a email campaign so that it is sent automatically on my behalf, freeing me for other things.
  • Email automation.
  • Contact list management.
  • Social media integration.
  • Uploading contacts from LinkedIn.
  • Making sales.
  • Great way to track my leads.
  • Social media integration.
  • Can track who opens emails and for how long.
Best CRM I have ever used.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Great for any sales professional.

HubSpot CRM Feature Ratings

9.2
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
6
Interaction tracking
9
7.7
Case management
9
Call center management
7
Help desk management
7
10.0
Lead management
10
Email marketing
10
8.3
Task management
10
Billing and invoicing management
7
Reporting
8
8.3
Forecasting
8
Pipeline visualization
9
Customizable reports
8
8.0
Custom fields
8
Custom objects
8
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
9.0
Social data
9
Social engagement
9
9.0
Marketing automation
10
Compensation management
8
10.0
Mobile access
10