Efficient! | TrustRadius

Use Cases and Deployment Scope

Any issues with current orders. Allows us to keep record of issues and find solutions. Small scale.

Pros and Cons

Date and time of issues.
About this contact: easy to know who you’re talking to.
Speedy to load.

Sometimes when a call comes in & loads the wrong contact.
Sometimes notes are messy - a little too much customisation on them.

Usability

10

Alternatives Considered

MerlinOne

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Twitter Ads, Facebook Business Manager (formerly Pages Manager)

Likelihood to Recommend

Keeping up to date with customers. It makes it easier to get to know them and give a more personal service.